Back to Help

Account & Billing

Pricing explained

Breakdown of Free, Pro and Company tiers — what each includes and who they're for.

TraceLogic has three tiers. Pricing in GBP, switchable to monthly or annual billing (annual = 2 months free).

Free — £0

For independent engineers testing fibres on their own jobs.

  • Full mobile app (iOS + Android)
  • Offline SOR parsing and BiDi calculator
  • 25+ guided diagnostic flows
  • Reference library and learning modules
  • Unlimited local trace history

No credit card required. Sign up at tracelogicpro.co.uk/signup.

Pro — £49/month or £490/year

For independent engineers and small contractors who want the dashboard alongside the mobile app.

Everything in Free, plus:

  • Full web dashboard at tracelogicpro.co.uk/dashboard
  • Project + cable management with persistent cloud history
  • PDF reports generated from the dashboard
  • Sync across all your devices

Company — £99/seat/month or £990/seat/year

For telecom, offshore wind, utility and FTTP teams.

Everything in Pro, plus:

  • Multi-engineer team management
  • Seat-based billing (minimum 2 seats — owner doesn't consume a seat)
  • Engineer assignment to projects and cables
  • Aggregated health views across the whole organisation
  • Network health monitoring
  • Documents library with role-based access
  • Custom thresholds per organisation

Owner accounts on Company tier don't consume a seat — they manage the team. Engineers each consume one seat.

See full pricing details and sign up.

Common questions

Can I switch tiers? Yes — upgrade or downgrade any time. Billing prorates.

Do annual plans save money? Yes — you pay 10 months and get 12, so two months free vs monthly billing.

Is there a setup fee? No.

Is VAT included? Pricing shown is excluding VAT. UK customers see VAT at checkout.

Enterprise needs (custom procedures, dedicated support)? Book a demo and we'll talk.

Still need help?

Couldn't find what you needed in this article? Our team is happy to help.

Contact Support
20-Minute Demo

See TraceLogic in action

Book a quick walkthrough with our team. We'll show you the diagnostic engine, BiDi calculator and offline workflow on real fibre data.